INSTRUCTIONS

Files and formats that we translate

We handle translations of printed text and electronic files in almost any format, keeping the original format and design.

Some of the electronic formats that we translate are: Word, PowerPoint, Excel, PDF, HTML, Plain Text, TagEditor, among others.

For standard formats (Word, Excel, PowerPoint, and OpenOffice) documents, there are no additional formatting costs.

However, for documents in Photoshop, Quark or INDesign format, or for complex tables, we will draw up a formatting quotation.

Submission of material to translate

Word count

If the document is in Word, the “Word Count” function on the “Tools” menu in Word can be used.

If the document is in another format (print, Excel, Power Point, etc.), please send us the document for a quick quotation.

Document delivery

You can send the document as an attachment to contacto@sheilagill.com.ar Delivery of files larger than 2.5 MB We can prepare a fast FTP access for files that are larger than 5 MB.

Please contact us so as to enable it.

Order

Once you have sent us your documents via the Internet, we will prepare your quotation and send it to you.

All you need to do then is to approve this quotation and return it to us, with your purchase order. Following the delivery of the completed project, you will receive our invoice containing a reference to your purchase order.

Billing and payment of translation services

Invoice

You will receive an invoice by email or post to the address you specify.

Payment

You can pay us in cash or by bank transfer; make the payment through the way that fits you best.

We will send you an email with all the necessary information. We accept payments in US dollars, Euros, British pounds, and Argentine pesos.

Confidentiality of documents

We respect the confidentiality of your documents.

Upon your request, each person working on your project can sign a Non-Disclosure Agreement.

Resources

We have our own terminological databases updated and validated year after year, specialized glossaries and dictionaries.

A glossary ensures consistency between different parts of the document as well as between different documents on the same topic.

If you have a glossary, please do provide it to us.